Manage your subscription
All billing lives on the Billing & Payment page in the console.
Upgrade
Section titled “Upgrade”- Click Upgrade Plan and choose the Developer Plan.
- Pay through secure checkout.
- Back in the console you’ll see “Payment received. Activating your plan…”, then “You’re now on the Developer Plan.”
If you cancel at checkout, you aren’t charged. For the Scale Plan, contact sales.
Change plan, payment method or invoices
Section titled “Change plan, payment method or invoices”Click Manage payment & invoices to open the secure billing portal. There you can:
- update your payment method,
- download invoices,
- change or cancel your plan.
Recent Invoices in the console also lists your invoices.
Cancel
Section titled “Cancel”Cancel from the billing portal. Your plan stays active until the end of the period you’ve paid for, then your account moves to the Free Tier. You can resume from the billing portal before then.
If you’re using more than the Free Tier allows when it ends, you won’t be able to create more resources until you’re back under the limits.
If a payment fails
Section titled “If a payment fails”Your plan stays active while the payment is retried. You’ll get an email and see a banner in the console: “Your last payment failed… Update your payment method to keep your plan.” Click Update payment method. If payment keeps failing, the account moves to the Free Tier.
Questions about a charge?
Section titled “Questions about a charge?”Email partners@dockhive.io.